Welcome to KodNest, a platform that is dedicated to delivering an unparalleled learning experience. We appreciate the trust and commitment you’ve shown in choosing us. As a token of that trust, we believe in maintaining transparency in our dealings with our customers. This document is a testament to that effort, outlining our Refund and Cancellation Policy in detail.
KodNest is dedicated to providing quality courses, workshops, and webinars. We invest a significant amount of resources in our curriculum, faculty, and infrastructure to ensure that our participants get the best learning experience.
Course Cancellations: If, for any reason, you wish to cancel your enrollment for a course you’ve registered for, it is imperative to inform us at least 15 days prior to the course commencement date.
Workshops & Webinars: For time-bound events like workshops or webinars, participants are expected to intimate us about cancellations at least 72 hours before the event
At KodNest, our financial policies are framed keeping our commitment to quality in mind. Hence, it is important for our patrons to note that:
No Refunds: All transactions made at KodNest are final. This means that once a payment has been processed, we will not be able to offer a refund under any circumstance.
Why No Refunds: Our no-refund policy highlights our dedication to the quality and preparation that goes into our courses and events.
Exceptions & Alternative Solutions
Though we strictly adhere to our no-refund rule, we understand that unexpected situations can arise:
Medical Emergency: Genuine medical emergencies will be considered for possible course transfers upon provision of legitimate medical documentation.
Natural Disasters: In events of unforeseen natural calamities, we might consider offering alternative solutions like a transfer to another course batch.
Amendments by KodNest
Occasionally, due to circumstances beyond our control, changes might be made to our schedule:
Rescheduling or Cancellation: In the rare event that KodNest needs to reschedule or cancel a course, participants will be informed at least a week in advance.
Options for Affected Users: Affected participants will have the choice to enroll in another course or event of their preference.
Feedback and Redressal
Your feedback helps us evolve:
Feedback Mechanism: We highly value participant feedback and encourage our users to share their experiences with our customer service team.
Complaints: We are committed to addressing any concerns. If you have complaints, they will be treated with the utmost seriousness and we will seek a swift and fair resolution.
Policies might undergo periodic revisions:
Periodic Review: Our policies are updated occasionally to reflect the evolving nature of our offerings. We recommend that users review our policies from time to time for any changes.
For any queries, concerns, or clarifications regarding our Refund and Cancellation Policy, please don’t hesitate to reach out to us:
Email: [email protected]
Thank you for being a part of the KodNest family. Your success is our mission, and we are committed to providing a seamless learning experience.